Social Housing

Responsive Repairs

We provide responsive repairs to over 500,000 domestic and commercial properties within the M25 and the surrounding areas. Our dedicated call centre provides 24/7/365 support for any query or emergency. Our skilled teams are equipped with mobile devices that offer real time access to our Portal – a bespoke works management software. We understand that it can be a stressful time when you have work done in your home, so we always aim to work around you as sensitively as can to ensure minimal disruption. Our fully trained and friendly team will always maintain a clean and tidy work environment and will be as flexible as you need. We work to strict health and safety regulations, prioritising safety, quality and customer satisfaction at all times.

Void Works

Our void works procedures are designed to maximise rental income, eliminate wasteful process and are carried out on a collaborative platform – bringing our front line team and supply chain partners together to drive excellent customer experience. We provide a complete compliance service for landlords and property owners to ensure their properties are safe and meet all Health & Safety legislation, Approved Codes of Practice, HSE guidance and Building Regulations. Our services include;

  • Electrical inspection and testing
  • Smoke and Fire Alarm Design, Installation and Repair
  • Internal refurbishments such as kitchen and bathroom renewals

Planned Maintenance

We carry out planned maintenance programmes each year to bring each home up to the highest industry standard and ensuring that they are safe for years to come. Our planned maintenance services include;

  • Lighting Design, Installation, Repair and Upgrades (Internal, External and Emergency)
  • Electrical Rewires, and the renewal of communal electrical installations
  • Internal refurbishments such as kitchen and bathroom renewals
  • Smoke and Fire Alarm, Design, Installation and Repair